Privacy policy
SECTION 1 – INFORMATION WE COLLECT
When you purchase a product from our store, we collect personal information such as your name, address, email address, and contact details as part of the order and delivery process.
While browsing our website, we may also automatically collect technical information such as your IP address, browser type, and device information to improve user experience and website performance.
With your permission, we may send promotional emails regarding new products, offers, updates, and other store-related information.
SECTION 2 – CONSENT
How do we get your consent?
By providing your personal information to place an order, complete a transaction, arrange delivery, or process returns, you consent to our collection and use of that information for those specific purposes.
If we request your information for marketing purposes, we will either ask for your direct consent or provide you with an option to decline.
How can you withdraw your consent?
If you wish to withdraw your consent for marketing communications or data collection, you may contact us anytime at:
Email: momentcandle24@gmail.com
SECTION 3 – DISCLOSURE OF INFORMATION
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 – PAYMENT SECURITY
We use Razorpay as our secure payment gateway. Neither we nor Razorpay store your debit or credit card details on our servers.
All payment transactions are encrypted and processed in compliance with PCI-DSS (Payment Card Industry Data Security Standard) requirements to ensure secure handling of payment information.
For more information, please review Razorpay’s policies at:
https://razorpay.com
SECTION 5 – THIRD-PARTY SERVICES
We may use third-party service providers to support our business operations, such as payment processing, shipping, and marketing services. These providers only access your information as necessary to perform their services.
Please note that third-party providers may have their own privacy policies, and we encourage you to review them separately.
Once you leave our website or are redirected to another platform, this Privacy Policy no longer applies.
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
SECTION 6 – DATA SECURITY
We take reasonable security measures and follow industry best practices to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
SECTION 7 – COOKIES
Our website uses cookies to improve browsing experience and maintain user sessions. Cookies do not personally identify users on other websites.
SECTION 8 – AGE REQUIREMENT
By using this website, you confirm that you are at least the legal age of majority in your state or country, or that you have permission from a parent or guardian to use this site.
SECTION 9 – CHANGES TO THIS POLICY
We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon posting on this page.
If our business is merged, acquired, or transferred, your information may also be transferred to the new ownership for continued service operations.
QUESTIONS & CONTACT INFORMATION
If you would like to access, update, correct, or delete your personal information, or if you have any questions regarding this Privacy Policy, please contact us at:
Moment Candle Shop
Email: momentcandle24@gmail.com